Shipping policy

Shipping policy

Generally, we will send the items as soon as possible once your payment
is completed.
We do not guarantee delivery time on all international shipments due to
differences in customs clearing times in individual countries, which may
affect how quickly your product is inspected.
We ship anywhere in the world so it will depend on your country of
residence and not all of our merchandise ships from the same location
such as the United States, Europe, China, Australia etc... It may take
anywhere from 7-14 business days on average. This is highly dependent
on the customs and import process in your country.
Note: Sometimes it may be delayed by many unsteady factors like
customs, flights, weather, etc which are uncontrollable. Please be patient
and you will receive the parcel.

How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery
address as once it is shipped we cannot change the address. Contact
Customer Service info@daxelor.com Immediately!
How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is
shipped we cannot cancel it for you. Contact Customer Service.

Please double check your shipping address at checkout
We ship to exactly what you type, and so does the carrier.

If a package comes back to us because the address was incorrect or incomplete, here's how we handle it:

Reshipping
We're happy to send your order out again to the corrected address. We ask you to cover the reshipping cost of $15. The first shipment was on us, but a second one caused by an address error is a real cost we can't absorb.

Refund
If you'd rather have a refund, we'll refund your order minus our actual outbound shipping costs. This applies even to orders that shipped with free shipping, since free shipping means we paid the carrier, not that shipping cost nothing.

If the delivery failed because of a mistake on our side or the carrier's side, none of this applies. We'll reship free of charge, no questions asked.