Terms of Service

Last Updated: August 2026

Welcome to Daxelor. These Terms of Service ("Terms") govern your access to and use of the Daxelor website, including all content, products, services, features, and functionality made available through our website (collectively, the "Services").

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or Services.

1. About Daxelor

Daxelor was founded in 2023 with a commitment to offering beautifully designed, high-quality lighting products to customers around the world.

Our primary customers are located in the United States, United Kingdom, and Australia, and we provide international shipping to selected destinations.

Throughout these Terms, "Daxelor," "we," "us," and "our" refer to Daxelor.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old, or you are using the website with the involvement and consent of a parent or legal guardian.

• You have the legal capacity to enter into these Terms.

• The information you provide to us is accurate, complete, and current.

• You will use our website only for lawful purposes.

3. Products and Product Information

We make every effort to ensure that product descriptions, specifications, dimensions, images, colors, prices, and other information displayed on our website are accurate and up to date.

However, slight variations may occur due to differences in lighting, photography, screen settings, manufacturing processes, or product batches.

We reserve the right to correct errors, update product information, change product availability, or modify product specifications at any time without prior notice.

We also reserve the right to limit the quantity of products that may be purchased by any customer or household.

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send you an order confirmation email. Please note that an order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept or decline any order at our discretion, including orders involving suspected fraud, incorrect pricing, product availability issues, shipping restrictions, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.

5. Pricing and Payment

All prices displayed on our website are shown in the currency indicated at checkout unless otherwise stated.

Prices may change at any time without prior notice. However, price changes will not affect orders that have already been accepted and confirmed.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

We may use third-party payment processors to securely process payments. Your payment may also be subject to the terms and conditions of the relevant payment provider.

6. Shipping and Delivery

We offer international shipping to selected countries and regions.

Shipping times displayed on our website are estimates and are not guaranteed delivery dates. Delivery times may be affected by factors beyond our control, including customs clearance, weather conditions, transportation delays, carrier disruptions, public holidays, and other unforeseen circumstances.

Customers are responsible for providing accurate shipping information. Daxelor is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

For international orders, customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are generally not included in the product price or shipping fee unless expressly stated at checkout.

Customers are responsible for complying with the laws and regulations applicable to imported products in their country.

7. Returns and Refunds

We want you to be satisfied with your Daxelor purchase.

Our returns, exchanges, and refund procedures are governed by our Return & Refund Policy, which forms part of these Terms.

Before returning any product, please contact our customer service team for return instructions.

Returned products must generally be unused, undamaged, and in their original condition and packaging, subject to the specific requirements of our Return & Refund Policy.

Certain products may not be eligible for return due to their nature, condition, customization, or other applicable restrictions.

Nothing in this section is intended to limit any mandatory consumer rights that may apply under the laws of your country or region.

8. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

We may request photographs, order information, packaging details, or other documentation to help us investigate the issue.

Where appropriate, we may offer a replacement, refund, or other reasonable solution in accordance with our policies and applicable law.

9. Bulk and Wholesale Orders

If you are interested in purchasing Daxelor products in large quantities, for commercial projects, interior design projects, hospitality projects, or other business purposes, please contact us directly.

Bulk or wholesale orders may be subject to separate pricing, payment terms, shipping arrangements, minimum order quantities, and other conditions agreed upon between you and Daxelor.

Unless otherwise agreed in writing, standard consumer return policies may not apply to customized, commercial, wholesale, or bulk orders.

10. Intellectual Property

All content available on our website, including but not limited to:

• Brand names and logos

• Product images

• Product descriptions

• Text and written content

• Graphics and designs

• Website layouts

• Videos

• Icons

• Software and other materials

is owned by or licensed to Daxelor and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit any content from our website without our prior written permission.

The Daxelor name, logo, trademarks, and other brand elements may not be used without our prior written authorization.

11. User Conduct

When using our website, you agree not to:

• Violate any applicable law or regulation.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the operation or security of our website.

• Use automated systems to scrape, copy, or collect website content without permission.

• Submit false, misleading, or fraudulent information.

• Use our website for fraudulent or unlawful purposes.

• Introduce viruses, malware, or other harmful code.

• Attempt to interfere with another customer's use of our Services.

We reserve the right to suspend or terminate access to our website if we reasonably believe that you have violated these Terms.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, shipping companies, applications, or other services.

These third-party services are not controlled by Daxelor. We are not responsible for the content, availability, security, policies, or practices of third-party services.

Your use of third-party services may be subject to separate terms and privacy policies provided by those third parties.

13. Disclaimer

To the maximum extent permitted by applicable law, our website and Services are provided on an "as available" and "as is" basis.

We do not guarantee that:

• Our website will always be available or uninterrupted.

• The website will be completely free of errors.

• All information will always be accurate or complete.

• Products will always be available.

• The website will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Daxelor and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or Services.

Our total liability arising from any claim relating to a product or order will, to the extent permitted by law, be limited to the amount you paid for the specific product or order giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Daxelor, its affiliates, employees, contractors, service providers, and representatives from claims, losses, liabilities, damages, costs, and expenses arising out of:

• Your violation of these Terms.

• Your misuse of our website or Services.

• Your violation of any applicable law or regulation.

• Your infringement of the rights of another person or entity.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or purchase our products.

17. Changes to These Terms

We may update or modify these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page. Updated Terms become effective when posted on our website unless otherwise stated.

Your continued use of our website after updated Terms are posted constitutes your acceptance of the revised Terms.

18. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Daxelor is legally established, except where applicable consumer protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws of their country or place of residence.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed to the minimum extent necessary, while the remaining provisions will continue to remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on our website, constitute the agreement between you and Daxelor regarding your use of our website and Services.

21. Contact Us

If you have any questions about these Terms or our Services, please contact us:

Daxelor

Email: info@daxelor.com

We are committed to providing our customers with quality lighting products and reliable customer service.

Thank you for choosing Daxelor.